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2011 Annual Report
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Clickable Index

2011 Annual Report
 Consolidated Financial Highlights
 About American Express


Chairman's Letter
 To Our Shareholders
 Investments and Efficiency
 Our Transformation
 The Digital Convergence
 A Challenging Environment
 Thank You


Financial Review
 Table of Contents
 Executive Overview
 Critical Accounting Estimates
 Consolidated Results of Operations
 Consolidated Capital Resources and Liquidity
 Off-Balance Sheet Arrangements and Contractual Obligations
 Risk Management
 Business Segment Results
 U.S. Card Services
 International Card Services
 Global Commercial Services
 Global Network & Merchant Services
 Corporate & Other
 Other Reporting Matters


Reports of Management and Auditors
 Management's Report on Internal Control Over Financial Reporting
 Report of Independent Registered Public Accounting Firm


Consolidated Financial Statements
 Consolidated Statements of Income
 Consolidated Balance Sheets
 Consolidated Statements of Cash Flows
 Consolidated Statements of Shareholders' Equity


Notes to Consolidated Financial Statements
 1. Summary of Significant Accounting Policies
 2. Acquisitions
 3. Fair Values
 4. Accounts Receivable and Loans
 5. Reserves for Losses
 6. Investment Securities
 7. Asset Securitizations
 8. Other Assets
 9. Customer Deposits
 10. Debt
 11. Other Liabilities
 12. Derivatives and Hedging Activities
 13. Guarantees
 14. Common and Preferred Shares and Warrants
 15. Changes in Accumulated Other Comprehensive (Loss) Income
 16. Restructuring Charges
 17. Income Taxes
 18. Earnings Per Common Share
 19. Details of Certain Consolidated Statements of Income Lines
 20. Stock Plans
 21. Retirement Plans
 22. Significant Credit Concentrations
 23. Regulatory Matters and Capital Adequacy
 24. Commitments and Contingencies
 25. Reportable Operating Segments and Geographic Operations
 26. Parent Company
 27. Quarterly Financial Data (Unaudited)


5-Year Summary of Selected Financial Data
 Consolidated Five-Year Summary of Selected Financial Data
 Comparison of Five-Year Total Return to Shareholders


Other Information
 Executive Officers
 Board of Directors
 Advisors to the Board of Directors
 General Information




  
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